Privacy Policy

Please review this policy with your adviser before publishing. It is written with the Uganda Data Protection and Privacy Act, 2019 in mind.

Who we are

IVY Skin & Wellness, Ntinda–Kiwatule Road, Kampala, Uganda, is responsible for the personal data described here.

What we collect

• Your name, phone number and (optionally) email address, so we can manage your bookings.
• Appointment details and notes you choose to share about your preferences or health that affect your treatment.
• Your birthday, only if you choose to share it for birthday greetings.
• Payment records needed for accounting.

How we use it

To book and manage appointments, send booking notifications, keep accurate financial records and — only with your consent — send birthday greetings and offers.

Your choices and rights

You can update your details and communication preferences in your account at any time, withdraw consent for marketing or birthday messages, and request access to, correction of or deletion of your personal data. Some records (such as payment records) must be kept for legal and accounting purposes.

Security

Your data is stored on secured systems with access limited to authorised team members.

Contact

For privacy questions or requests, contact us using the details on our Contact page.